Audi Creve Coeur Celebrates Their 2018 Dealer of Excellence Award!

In lieu of a compete restructuring to fine tune the customer experience and focusing on building a level of service unparalleled by its competitors, Audi Creve Coeur has been nationally recognized for its superb performance. Under the guidance of Mike Margas, General Manager, Audi Creve Coeur has been able to flourish in the latest years to evolve into a full service dealership that emphasizes the importance of long term customer relationships. Mike Margas has been in the automotive industry for over 30 years and has built an impressive staff of sales and service individuals who are as passionate about Audi Creve Coeur's long term goals as he is. This is not the first nor the last decorated achievement of Audi Creve Coeur, as most recently it was awarded the 2017 Magna Society Elite Award as one of Audi's top performing dealerships in the United States. If you are in the market for a new or used vehicle there is no other more trusted dealer in the area than Audi Creve Coeur. Come find us here!

 The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today's consumer expectations. 

 Not all dealerships can qualify. Those that do must pass a three-step process: 

First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence

Second, interested dealerships must rank among their brand's top performers in key customer satisfaction areas consistent with measurements found in J.D. Power's Sales Satisfaction Index (SSI) StudySM

Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices. Those best practices include, but are not limited to:  
  • Listing vehicle inventory and pricing on the dealership website ·        
  • Negotiating in an efficient and transparent manner ·        
  • Offering a fair trade-in value ·        
  • Presenting a clear and easy-to-understand F&I product menu  
When you choose to visit a J.D. Power Dealer of Excellence such as Audi Creve Coeur you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle..